Rosewood Hotel Group 主页

Job Duties (including but not limited to) 主要工作职责（包括但不限于以下内容）：

Oversee and direct all aspects of the guest experience function to achieve the highest possible guest satisfaction to all guests, under the general direction of the team and within the limits of established hotel and local policies and procedures. Responsible for overseeing each guest’s arrival and departure experience, all foreign currencies exchange and assisting with inquiries.

最大可能的吸引客人达到客人的满意度，要遵循当地的政策以及服务程序。关注客人的抵达以及离店，以及外币兑换。

Requirements 任职资格：

1.University Bachelor Degree and above.

大学本科及以上学历。

2.Ability to use Front Office computer systems.

能够使用前厅部的电脑系统。

3.Good interpersonal & communication skills.

良好的人际交往和沟通能力。

4.Ability to work independently and as a team.

能够独立工作和团队合作。

5.Presentable appearance and fluent oral and written Mandarin & English are needed.

仪表得体，中英文口语及书面流利。

Experiences 经验要求：

Rosewood Beijing exquisitely expresses the brand’s A Sense of Place philosophy by reflecting the history, culture, architecture and sensibilities of the location. Rosewood Beijing is located in the central business district of Chaoyang District, opposite the iconic CCTV Tower. The 283 guestroom hotel delivers an authentic manor house guest experience, complete with a curated contemporary art collection showcasing local artists’ work. Five overnight spa suites are unique to Beijing's Sense® spa. Six restaurants and lounges, plus Beijing's only outdoor wedding garden, make this property appealing to both the luxury traveler and local residents.