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Reservations Agent 预订员

General Information

Country/Region
China Mainland
Province/City
Sanya
Location
Rosewood Sanya
Department
Sales & Marketing
Job Type
Full-time Permanent

Job Description

1, Consolidate and enter bookings from all market segments. Rationalize the use of room rates and sales mix to increase hotel revenue.

2, Provide high quality service to customers within the hotel's code regulations and be courteous to guests and promptly assist in completing guests' booking requests.

3, Co-ordinate and co-operate with Front Office/Sales on daily booking and operational matters.

4, Ability to anticipate guest needs in advance and work to upsell. 

5, Assist the Reservation Manager to maintain the hotel reservation management system.

About Us

The tropical city of Sanya is at once a sybaritic playground for the jet set, a trove of natural wonders and a showcase of indigenous cultures -- a trip to Sanya is a journey to arouse the senses. Located in Haitang Bay, Sanya on Hainan Island, the ultra-luxurious Rosewood Sanya is the first resort in China for Rosewood Hotels & Resorts. The resort offers 246 panoramic ocean view rooms and five restaurants and lounges. Other facilities include an infinity pool located on 13th floor, a health club and Sense, A Rosewood Spa. Nearly 3,425 square meters of meeting and function space including a pillar-less ballroom, six salons and The Pavilion, a Rosewood signature residential-style meeting and function space with a sea view terrace and open show kitchen.