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Chief Concierge 首席礼宾司

一般信息

国家/地区
中国大陆地区
省/市
广州
位置
广州瑰丽酒店
部门
房务 - 前台
职位类型
全职正式员工

职位描述

Responsible for the on-going efficient operation, work closely with Chief Concierge to accommodate all goals and value of Concierge department.
- Ensures the Concierge Team maintain complete knowledge of and comply with all departmental policies, service procedures and standards (Hotel & LQA) on a daily basis.
- Monitor TrustYou and take necessary action to ensure service level and engagement are always up to hotel standard and goal set by the management in order to maintain high customers’ satisfaction and loyalty.
- Ensure close relationship and monitor exceptional service delivery up to RHR standard with the third party transportation company. Drive profitability and ensure contract renewal with best benefits for the company.

关于我们

About Rosewood Guangzhou
Rosewood Guangzhou is situated in Guangzhou's tallest building, the 530-meter-high Guangzhou CTF Finance Centre. The ultra-luxury hotel features 251 guestrooms and 355 Rosewood Residences, 23 of which are duplex apartments. Dining options include seven food and beverage venues: a Chinese Restaurant, bistro, bar, lobby lounge and gourmet corner and, on the 107th floor, a contemporary, cosmopolitan restaurant and a sky bar with fully equipped wine corner and cellar, incorporating both indoor and outdoor spaces. The Manor Club, Rosewood’s residentially styled executive lounge, offers exclusive amenities, services, refreshments and surroundings. Meeting facilities include The Pavilion, a residential-style function space; a Grand Ballroom; three function rooms; two VIP rooms; one bridal suite; and a sky Mansion on the 108th floor featuring a show kitchen terrace. Recreational options include the two-level Asaya Active, with three spa treatment suites, a health club and indoor pool.
For more information, please visit rosewoodhotels.com/guangzhou
Connect with us: Facebook Instagram WeChat @RosewoodGuangzhou

广州瑰丽酒店简介
广州瑰丽酒店位于广州530米高的周大福金融中心顶端。酒店拥有251间客房及355间瑰丽府邸。提供7个餐饮选择，包括廣御轩中餐厅、苑西餐厅、赤醉及高極酒吧、沁蝶 · 亭大堂酒廊及沁蝶美食店。107层设有现代化的时尚日式餐厅黑金燚，以及天际酒吧高極，内备齐全品酒器及酒窖，两者各打造室内外空间供宾客尽享尊贵体验。酒店行政酒廊瑞阁位于108层，环境私密，提供全新设施及一系列尊贵礼遇服务。会议中心臻享完美空间，包括府邸式会议间丽府、大宴会厅、三间多功能会议室、两间贵宾厅、一间画阁套房和一间位于酒店108层高处的丽雅阁。文化休闲设施多样，引入足占两层的Asaya Active中心，缔造3间水疗套房，健身中心和室内泳池。
了解更多信息，请查询：rosewoodhotels.com/guangzhou
联系我们：Facebook Twitter Instagram WeChat @Rosewood_Guangzhou