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【RWGZU】Bar Manager 酒吧经理

一般信息

国家/地区
中国大陆地区
省/市
广州
位置
广州瑰丽酒店
部门
餐饮 - 服务
职位类型
全职正式员工

职位描述

Job Summary 

Responsible that all bars in the hotel are always properly equipped, maintained and cleaned. Ensure that all bartenders are properly trained and follow cocktail standards and recipes. Enhance the beverage knowledge of all bar associates to guarantee a professional guest approach to maximize revenue & profit.To function as the Business Manager and a Marketing Specialist for the bars, to ensure bars operate successfully, in accordance with the standard of the hotel and are individually profitable. 


Essential Duties and Responsibilities – (Key Activities)

Administration 

  • Assists to ensure that the Food and Beverage activities are aligned with the respective corporate strategy, especially beverage part and that the hotel actions have been implemented where appropriate.
  • Oversees the preparation and update of individual departmental operations manuals.
  • Conducts bartender communications meetings and ensure that meetings are effective and conducted as necessary.

 

Guest Satisfaction 

  • Ensures that all bartenders deliver the brand promise and provide exceptional guest service at all times.
  • Assist with all bar associates also provide excellent service to internal customers in other departments as appropriate.
  • Handles all guest and internal customer complaints and inquiries regarding beverages in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
  • Maintains positive guest and colleague interactions with good working relationships.
  • Establishes a rapport with guests maintaining good customer relationships.

Personally and frequently verifies that guests in the bars are receiving the best possible service.
 

Marketing  

  • Evaluates local, national and international bar market trends, vendors and other bars operations constantly to make sure that the bar’s operations remain competitive and cutting edge.
  • Continuously seeks Marketing and Public Relations opportunities to increase awareness, ultimately business and win awards.


Operations 

  • Ensures that minimum brand standards have been implemented.
  • Ensures that all Food and Beverage Essentials are implemented.
  • Works closely with other Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
  • To assign responsibilities to subordinates and to check their performance periodically.
  • Ensures that bar associates work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
  • Tastes and monitors the beverage products served throughout the operation, provides feedback where appropriate and quality control.


Required Skills 

  • Excellent organizational skills
  • People person and good motivator
  • Solid leadership and training skills 
  • Finger on the pulse in market trends and changes

 

Qualifications

  • Positive “can do” attitude, motivated, passionate and seeks opportunities to be multi-skilled and trained.
  • Guest-driven and friendly. Outgoing, pleasant personality with significant guest interaction.
  • Able to accept criticism from others very positively.
  • Able to learn rapidly, adjusts and grasps changes quickly.
  • High school or equivalent education required.
  • Willing to work long hours, irregular hours and on public holidays.
  • Good reading, writing and oral proficiency in the English language.

 

Experience

  • Three to four years’ managerial experience in Hotel Food and Beverage operations or freestanding lifestyle restaurants
  • Minimum three years of food & beverage in a Mixologist similar position in a well-established hotel.

关于我们

About Rosewood Guangzhou

Rosewood Guangzhou is situated in Guangzhou's tallest building, the 530-meter-high Guangzhou CTF Finance Centre. The ultra-luxury hotel features 251 guestrooms and 355 Rosewood Residences, 23 of which are duplex apartments. Dining options include seven food and beverage venues: a Chinese Restaurant, bistro, bar, lobby lounge and gourmet corner and, on the 107th floor, a contemporary, cosmopolitan restaurant and a sky bar with fully equipped wine corner and cellar, incorporating both indoor and outdoor spaces. The Manor Club, Rosewood’s residentially styled executive lounge, offers exclusive amenities, services, refreshments and surroundings. Meeting facilities include The Pavilion, a residential-style function space; a Grand Ballroom; three function rooms; two VIP rooms; one bridal suite; and a sky Mansion on the 108th floor featuring a show kitchen terrace. Recreational options include the two-level Asaya Active, with three spa treatment suites, a health club and indoor pool.

 

For more information, please visit rosewoodhotels.com/guangzhou

Connect with us:  Facebook Instagram WeChat @RosewoodGuangzhou

 

广州瑰丽酒店简介

广州瑰丽酒店位于广州530米高的周大福金融中心顶端。酒店拥有251间客房及355间瑰丽府邸。提供7个餐饮选择，包括廣御轩中餐厅、苑西餐厅、赤醉及高極酒吧、沁蝶 · 亭大堂酒廊及沁蝶美食店。107层设有现代化的时尚日式餐厅黑金燚，以及天际酒吧高極，内备齐全品酒器及酒窖，两者各打造室内外空间供宾客尽享尊贵体验。酒店行政酒廊瑞阁位于108层，环境私密，提供全新设施及一系列尊贵礼遇服务。会议中心臻享完美空间，包括府邸式会议间丽府、大宴会厅、三间多功能会议室、两间贵宾厅、一间画阁套房和一间位于酒店108层高处的丽雅阁。文化休闲设施多样，引入足占两层的Asaya Active中心，缔造3间水疗套房，健身中心和室内泳池。

 

了解更多信息，请查询：rosewoodhotels.com/guangzhou

联系我们：Facebook  Twitter  Instagram WeChat @Rosewood_Guangzhou